Integrated Management System
Our quality assurance and management system are based on:
- The Integrated Management System Policy of the Meta-Zel Sp. z o.o. Pressure Casting Foundry;
- The IMS Manual;
- The ERP system for documenting and recording of carried out activities to supervise processes.
The products are manufactured from developed processing documents and customer-approved design documents, masters and measurement certificates. Production is supervised, identified and traceable at all manufacturing stages. Production is supervised from the stage of supplier qualification and procurement of production inputs. There are plans to define the type and method of controls, control frequency, controlled values, applied measurement instruments and acceptance criteria. The control types in place include: supply inspection, FAI, interoperational controls and final inspection.
Data is collected and analysed with the use of inspection/control sheets, diagrams, charts, and qualitative and quantitative control sheets. The calibration of product measurement instruments is supervised. Fitness of measurement systems for particular tasks is evaluated by MSA (Measurement Systems Analysis). All identified non-conformities of products and processes are analysed to determine the root causes and carry out corrective actions. Customer feedback on products is also systematically analysed. Customer satisfaction surveys are an area of excellence during the periodic reviews of the Integrated Management System.